Dual Person Office Desk – The simple duty performed by this person would be to receive and greet visitors, customers and even patients within an organization or hospital. Thus the individual handling this job is known as a receptionist. Duties performed by a front desk receptionist are varied – she answers inquiries about the business and also its own policies, its products and the services that the provider provides.
Other responsibilities include directing the traffic to the people who they want to meet, sorting out and handling all mail, answering the telephone, fixing up appointments for your boss and for men and women who would like to get in contact with the senior directors of the business, filing as also maintaining records, data entry and also various office communication tasks like handling faxes and emails. In certain offices and organizations, the front desk receptionist also has financial responsibilities that have book-keeping. Sometimes the receptionist also performs ” security responsibilities” like confirmation of the identity of their employees, issuing passes to the people, and also observing and reporting any kind of questionable activities or persons that she might come across.
Since she’s the face of the business or organization and also the very first company contact that a individual meets on going into the office, she should always exude a feeling of calm and considerate professionalism. The job description of their front desk receptionist entails having to deal with various kinds of people with varying requirements and personalities.
At the same time, the receptionist is also expected to be proficient in multitasking that could be stressful. In some companies or organizations, the place of the front desk receptionist is considered to be a servile one while in the others the job profile is thought of as one that has an element of glamor as well as sophistication. A smart front desk receptionist would use the chance throughout her working hours to learn and familiarize herself with the functioning of the office and slowly and steadily progress to higher rankings and administrative jobs within the office.
Nevertheless in a little physician’s or attorney’s office, she’d also need to shoulder other duties and duties like that of their office manager. In the hospitality sector which works around the clock, the receptionist who does the night shift gets the duty of consolidating and reporting the daily accounts. This is known as night auditing. A number of the must-have attributes for this job are possession of exceptional phone skills and ways, a clear and pleasing voice, powerful technical and office skills. At the same time if she’s naturally tactful, diplomatic and considerate then she’s certainly an advantage to the organization.