Office Desk Modern Glass – The front desk receptionist works in an organization, an office or an administrative support position normally in the lobby or in the waiting area of the company or the organization. The simple duty performed by this person is to receive and greet customers, clients and even patients within an hospital or organization. Thus the person handling this job is referred to as a receptionist. Duties performed by a front desk receptionist are diverse – she answers queries about the company and also its policies, its goods and the solutions that the provider provides.
Other duties include guiding the visitors to the people that they want to meet, sorting out and handling all email, answering the phone, fixing appointments up to your boss and for people who’d like to get in touch with the senior directors of the company, filing as also maintaining records, data entry along with various office communicating tasks such as handling faxes and emails. In certain offices and associations, the front desk receptionist also has fiscal responsibilities that include book-keeping. On occasion the receptionist also performs ” security duties” like verification of the identity of their employees, issuing passes to the people, along with observing and reporting any kind of suspicious activities or persons that she may encounter.
Since she is the face of the company or organization and the very first business contact that a person meets on going into the office, she must always exude a sense of calm and considerate professionalism. The job description of their front desk receptionist entails having to deal with various kinds of people with varying requirements and personalities.
At the same time, the receptionist is also expected to be proficient in multitasking which could be stressful. In certain companies or organizations, the position of the front desk receptionist is regarded as a servile one while in others the work profile is considered as one which has a component of glamor as well as sophistication. A smart front desk receptionist would use the opportunity throughout her working hours to find out and familiarize herself with all the working of the office and slowly and steadily advance to higher rankings and administrative tasks within the office.
However in a small physician’s or attorney’s office, she’d also need to shoulder different obligations and responsibilities like that of their office manager. From the hospitality sector which works round the clock, the receptionist who does the night shift gets the responsibility of reporting and consolidating the daily accounts. This is referred to as night auditing. Some of those must-have attributes for the job are possession of excellent phone skills and manners, a clear and pleasing voice, powerful technical and office skills. At the same time if she is naturally tactful, diplomatic and considerate then she is certainly an asset to the organization.