Home Office Desk L Shaped – Front desk receptionist works in an organization, an office or an administrative support position generally in the lobby or in the waiting area of the company or the company. The basic duty performed by this individual is to receive and greet visitors, clients and even patients in an organization or hospital. Thus the individual handling this job is known as a secretary. Duties performed by a front desk secretary are varied – she answers queries about the company and also its own policies, its goods and the services that the provider provides.
Other duties include guiding the visitors to the people that they would like to meet, sorting out and handling all mail, answering the telephone, fixing up appointments to the boss and for people who would love to get in touch with the senior managers of the company, filing as well preserving records, data entry along with different office communication tasks like handling faxes and mails. In certain offices and associations, the front desk secretary also has financial responsibilities which have book-keeping. Sometimes the secretary additionally performs ” security duties” like verification of the identity of their workers, issuing passes to the visitors, along with observing and reporting any sort of questionable activities or persons that she might come across.
Since she is the face of the company or organization and also the very first company contact that a individual meets on going into the office, she should always exude a feeling of calm and considerate professionalism. The personal qualities that she must possess include a well-groomed and pristine look, attentiveness to detail, the ability to deal with situations in an adult manner, a feeling of loyalty to the organization, dependability and also a positive attitude. The job description of their front desk secretary entails having to deal with different sorts of individuals with varying requirements and personalities.
At the same time, the secretary can be expected to be proficient in multitasking which can be stressful. In some companies or organizations, the position of the front desk secretary is regarded as a servile one while in others the job profile is considered as one which has an element of glamor in addition to sophistication. A wise front desk secretary would use the chance throughout her working hours to find out and familiarize himself with the working of the office and gradually and steadily progress to higher rankings and administrative jobs within the office.
Nevertheless in a little doctor’s or lawyer’s office, she would also need to shoulder different duties and duties like that of their office manager. From the hospitality industry which works around the clock, the secretary who does the night shift gets the duty of consolidating and reporting the daily accounts. This is known as nighttime auditing. Some of those must-have features for the job are ownership of excellent phone skills and manners, a clear and pleasing voice, strong technical and office skills. At the same time if she is naturally tactful, diplomatic and considerate then she is certainly an asset to the organization.