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Officeworks Staten Hutch Desk – The simple duty performed by this individual is to receive and greet customers, clients and even patients within an organization or hospital. Thus the individual managing this job is known as a receptionist. Duties performed by a front desk receptionist are diverse – she answers inquiries about the business and also its policies, its products and the services that the provider provides.

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Other responsibilities include directing the visitors to the people who they would like to meet, sorting out and managing all email, answering the telephone, fixing appointments up for your boss and for men and women who’d like to get in touch with the senior managers of the business, filing as also maintaining records, data entry and also various office communicating tasks like managing faxes and mails. In certain offices and associations, the front desk receptionist also has fiscal responsibilities which include book-keeping. Sometimes the receptionist also performs ” security responsibilities” like confirmation of the identity of their workers, issuing passes to the visitors, and also observing and reporting any sort of questionable activities or persons that she might encounter.


Since she is the face of the business or organization and also the first business contact that a individual meets on going into the office, she must always exude a feeling of calm and courteous professionalism. The job description of their front desk receptionist entails having to take care of various sorts of individuals with varying demands and personalities.

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At the same time, the receptionist can be expected to be proficient in multitasking which can be stressful. In certain companies or organizations, the place of the front desk receptionist is considered to be a servile one while at others the work profile is considered as one which has an element of glamor as well as sophistication. A smart front desk receptionist would use the chance during her working hours to learn and familiarize herself with the working of the office and slowly and steadily progress to higher rankings and administrative tasks within the office.

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However in a little doctor’s or attorney’s office, she would also need to shoulder other duties and duties like that of their office supervisor. In the hospitality sector which works around the clock, the receptionist who does the night shift has the responsibility of reporting and consolidating the daily accounts. This is known as nighttime auditing. Some of the must-have attributes for the job are possession of excellent phone skills and ways, a very clear and pleasing voice, strong technical and office skills. At the same time if she is naturally tactful, diplomatic and courteous then she is certainly an asset to the business.