Mission Style Desks For Home Office – Front desk secretary functions in a company, an office or an administrative support position generally in the lobby or in the waiting area of the company or the organization. The simple duty performed by this person is to receive and greet visitors, customers and even patients within an organization or hospital. Thus the person handling this job is referred to as a secretary. Duties performed with a front desk secretary are diverse – she answers inquiries about the company and also its own policies, its goods and the services that the company provides.
Other responsibilities include guiding the visitors to the people who they want to fulfill, sorting out and handling all mail, answering the telephone, fixing appointments up to the boss and for people who’d like to get in touch with the senior managers of the company, filing as also maintaining records, data entry along with various office communication tasks such as handling faxes and mails. In certain offices and organizations, the front desk secretary also has fiscal responsibilities which include book-keeping. Sometimes the secretary additionally performs ” security responsibilities” like confirmation of the identity of the workers, issuing passes to the people, along with observing and reporting any sort of suspicious activities or persons that she might come across.
Since she’s the face of the company or organization and also the very first company contact that a person meets on entering the office, she must always exude a sense of calm and courteous professionalism. The personal qualities that she must possess include a well-groomed and pristine look, attentiveness to detail, the ability to deal with situations in a mature fashion, a sense of loyalty to the organization, dependability and also a positive mindset. The job description of the front desk secretary entails having to deal with various kinds of people with varying demands and personalities.
At precisely the same time, the secretary is also expected to be adept in multitasking which could be stressful. In some companies or organizations, the position of the front desk secretary is considered to be a servile one while in the others the work profile is considered as one which has a component of glamor in addition to sophistication. A wise front desk secretary would use the opportunity during her working hours to learn and familiarize himself with the functioning of the office and gradually and steadily advance to higher positions and administrative tasks within the office.
Nevertheless in a little doctor’s or lawyer’s office, she’d also have to shoulder other duties and duties like that of the office manager. From the hospitality industry which works round the clock, the secretary who does the night shift has the duty of consolidating and reporting the daily accounts. This is referred to as night auditing. A number of those must-have features for this job are ownership of excellent phone skills and manners, a very clear and pleasing voice, strong technical and office skills. In precisely the same time if she’s naturally tactful, diplomatic and courteous then she’s certainly an asset to the organization.