Items For My Office Desk – The simple duty performed by this individual would be to receive and greet visitors, customers and even patients in an organization or hospital. Thus the individual handling this job is referred to as a secretary. Duties performed by a front desk secretary are diverse – she answers queries about the business and also its own policies, its products and the services that the company provides.
Other duties include guiding the traffic to the people who they would like to meet, sorting out and handling all email, answering the telephone, fixing appointments up to the boss and for men and women who would like to get in contact with the senior managers of the business, filing as well preserving records, data entry and also different office communication tasks like handling faxes and mails. In certain offices and associations, the front desk secretary also has financial responsibilities that include book-keeping. Sometimes the secretary additionally performs ” security duties” like confirmation of the identity of their workers, issuing passes to the people, and also observing and reporting any sort of suspicious activities or persons that she might come across.
Since she’s the face of the business or organization and the very first business contact that a individual meets on going into the office, she should always exude a feeling of calm and considerate professionalism. The personal qualities that she needs to possess include a well-groomed and immaculate appearance, attentiveness to detail, the ability to deal with situations in a mature manner, a feeling of loyalty to the organization, dependability and also a positive attitude. The job description of their front desk secretary entails having to deal with different sorts of individuals with varying requirements and personalities.
At the same time, the secretary can be expected to be adept in multitasking that can be stressful. In some organizations or companies, the position of the front desk secretary is regarded as a servile one while at the others the work profile is considered as one that has a component of glamor in addition to sophistication. A wise front desk secretary would use the opportunity throughout her working hours to find out and familiarize herself with the working of the office and gradually and steadily advance to higher positions and administrative tasks within the office.
However in a little physician’s or attorney’s office, she’d also need to shoulder other duties and duties like that of their office supervisor. In the hospitality sector which works round the clock, the secretary who does the night shift gets the responsibility of reporting and consolidating the daily account. This is referred to as night auditing. Some of those must-have features for the job are ownership of exceptional phone skills and ways, a very clear and pleasing voice, powerful technical and office skills. At the same time if she’s naturally tactful, diplomatic and considerate then she’s certainly an asset to the organization.