Luxury Executive Office Desks – The front desk secretary functions in an organization, an office or an administrative support position generally in the lobby or in the waiting area of the company or the company. The basic duty performed by this individual is to receive and greet customers, clients and even patients in an hospital or organization. Thus the person managing this job is known as a secretary. Duties performed by a front desk secretary are varied – she answers queries about the company and also its policies, its goods and the services that the provider provides.
Other duties include directing the traffic to the people who they would like to fulfill, sorting out and managing all mail, answering the telephone, fixing up appointments for the boss and for men and women who’d like to get in touch with the senior directors of the company, filing as well preserving records, data entry along with different office communicating tasks like managing faxes and mails. In certain offices and associations, the front desk secretary also has fiscal responsibilities which include book-keeping. Sometimes the receptionist also performs ” security duties” like confirmation of the identity of the workers, issuing passes to the people, along with observing and reporting any sort of questionable activities or persons that she might encounter.
Since she’s the face of the company or organization and also the very first company contact that a person meets on going into the workplace, she should always exude a sense of calm and courteous professionalism. The job description of the front desk secretary entails having to deal with different sorts of people with varying demands and personalities.
At the same time, the secretary can be expected to be proficient in multitasking which can be stressful. In certain companies or organizations, the place of the front desk secretary is considered to be a servile one while in the others the work profile is considered as one which has an element of glamor as well as sophistication. A smart front desk secretary would use the chance throughout her working hours to learn and familiarize herself with the working of the workplace and slowly and steadily advance to higher rankings and administrative tasks within the workplace.
However in a small physician’s or attorney’s office, she would also have to shoulder different duties and responsibilities like that of the office supervisor. From the hospitality sector which works round the clock, the secretary who does the night shift gets the responsibility of reporting and consolidating the daily accounts. This is known as nighttime auditing. Some of those must-have features for the job are ownership of excellent phone skills and manners, a very clear and pleasing voice, strong technical and workplace skills. At the same time if she’s naturally tactful, diplomatic and courteous then she’s definitely an advantage to the business.